Canadian flyers scramble after strike forces British Airways cancellations

About 3,500 passengers on more than a dozen Canada-to-London flights are expected to be affected

British Airways planes sit parked as a Turkish Airways plane takes off above them at Heathrow Airport in London, Monday, Sept. 9, 2019. (AP Photo/Matt Dunham)

Canadian travel agencies are scrambling to help passengers whose British Airways flights have been cancelled on Monday and Tuesday after a pilots strike grounded the global carrier.

The airline says more than a dozen flights between Canada and London are slated to be cancelled over the two days, affecting about 3,500 passengers based on the size of the scheduled aircraft.

Toronto’s Pearson International Airport is most impacted with four flights each day. One arrival and one departure are cancelled over the two days in Montreal, Vancouver and Calgary.

“Customers were sent email notifications if they have been affected,” British Airways said in an advisory to travel agents.

Passengers can receive refunds or rebook for later flights. They may also be able to rebook on partner airlines such as American Airlines, Finnair and Aer Lingus, if seats are available.

Toronto travel agency TTI Travel says some customers have called to inquire but there doesn’t appear to be any alarm.

“We’ve been looking at flights and trying to re-accommodate them and make some decisions around how we support them and what those options are,” said TTI vice-president Lucy Lavigna.

Air Canada says it has added larger aircraft on the route between Toronto and London-Heathrow to accommodate increased demand it has seen in recent days.

“Last night we operated one flight on the route (we have four flights daily) with a 400-seat, Boeing 777 instead of the scheduled 298-seat Boeing 787-9, and will do the same tonight,” said spokesman Peter Fitzpatrick by email.

“That makes for a total of about 400 extra seats in the market. We continue to monitor the situation, but there are no plans for additional capacity at this time, in part because our aircraft are already committed under the existing schedule.”

WestJet Airlines said it’s “business as usual” for the Calgary-based airline.

READ MORE: Four-hour tarmac delay violates charter rights of Canadians with disabilities, lawsuit claims

British Airways cancelled almost all its flights for 48 hours, affecting as many as 195,000 travellers, due to a strike by pilots over pay.

The U.K.’s flagship carrier said in a statement Monday that it had “no way of predicting how many (pilots) would come to work or which aircraft they are qualified to fly.”

As a result, it said it had “no option but to cancel nearly 100 per cent” of its flights for the duration of the strike.

“We have supplemented our fleet by using aircraft and crew from other airlines (wet-leasing) and working with our partner airlines to schedule larger aircraft to take the maximum number of customers,” said the trade support website that details customer guidelines.

— With files from The Canadian Press

The Associated Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

PHOTOS: Pacific Equine Sport Winter Jumper Series

Held Jan. 18 at the Calnash Ag Event Centre

Bantam Broncs dish out annual awards

Story and photos of awards banquet held Jan. 16

Town trusts purchaser to complete stucco work on the former Kinsmen Centre

A short town council meeting Jan. 14 dealt with a number of… Continue reading

Burn ‘N’ Mahn Dueling Pianos Extreme show coming to Ponoka

Show will be held at the Ponoka Legion on Jan. 25

VIDEO: Trudeau insists Iran respect families’ wishes when it comes to burials

All 176 people on board the Ukraine International Airlines flight PS752 were killed

‘Naughty boy’: Monty Python star Terry Jones dies at 77

The comedian has been suffering from a rare form of dementia

Harry and Meghan should cover their own security costs: NDP heritage critic

The prince, Meghan Markle and their eight-month-old son Archie are reportedly staying at a mansion near Victoria

Alberta premier wants federal government to do more about opioid imports

Jason Kenney says Canada should find ways to cut down on drugs being smuggled into the country

Alberta Energy Regulator laying off staff, restructures, deals with budget cuts

Gordon Lambert, interim CEO, says the changes are part of a restructuring

Energy companies owe more than double the tax to Alberta municipalities

Survey says communities are owed $173 million — up 114% since last spring

No gondola from Banff to Mount Norquay, feds say

Parks Canada dismisses proposal for gondola, Grizzly Pavilion and boardwalks

U.S. officials confirm first case of Wuhan coronavirus near Seattle

The U.S. is the fifth country to report seeing the illness

Most Read