Air Canada only allows emotional support dogs on their flights. (Black Press file photo)

Everything you need to know about comfort animals on Canadian airlines

Air Canada only allows emotional support dogs, while WestJet accepts a much broader range

Miniature horses, monkeys and pigs can legally fly as emotional support animals on at least one Canadian airline, but a travellers’ advocate says most jet-setting comfort animals are far less exotic and are a truly necessary accommodation for people with disabilities.

Unusual animal encounters at the airport have been making headlines in recent weeks.

United Airlines turned away a passenger who tried to board a flight with an emotional support peacock last month, and a Florida woman claimed last week that an airline employee told her to flush her dwarf hamster down a toilet after refusing to let the pet on the plane.

Passenger rights activist Gabor Lukacs, who has waged numerous legal battles against Canadian airlines, said the attention paid to these sensational cases undermines the rights of people with disabilities who need emotional support animals to fly comfortably.

“We need to move away the focus from the animal to the fellow passenger,” said Lukacs.

“The animal is not there as a kind of luxury, they are simply there to make sure that a person with a disability is able to enjoy the same way to travel as people who don’t have disabilities.”

Air Canada and WestJet both have policies on their websites regarding emotional support animals and require that a passenger provide documentation from a licensed mental health professional certifying the need for the animal.

Air Canada only allows emotional support dogs on their flights.

WestJet accepts a much broader range of emotional support animals including cats, miniature horses, pigs and monkeys, and said decisions about other “unusual animals” are made on a case-by-case basis, except for those that pose health risks such as rodents and reptiles.

Neither airline agreed to be interviewed about their policies.

READ MORE: Fraser Health introduces first hospital ‘trauma dog’ in B.C.

Lukacs said Canadian airlines are obliged to accommodate emotional support animals for people with disabilities and failure to do so would amount to a form of discrimination.

He said the only exception would be if the animal poses a substantial risk of harming other passengers, but insisted that overwhelmingly, pets on planes cause little disruption.

Douglas Tompson said on a recent flight from Saskatoon to Toronto he was seated near a passenger who took her cat out of its carrier and started playing with it, to the coos of flight attendants.

His throat started to tingle.

Tompson, who is highly allergic to cats, said the flight attendants had to give him a Benadryl from a first-aid kit to reduce the redness and swelling, but he was still itching and wheezing as he boarded his next two flights on his more than 24-hour journey.

He said he was told to give the airline a doctor’s note about his allergy so they could create a “buffer zone” if he were to again share a plane with a feline.

“The flight crew make a big deal about peanut allergies … I wish that they’d make the same announcement for cats,” Tompson said.

Lukacs sees the allergy issue in terms of two passengers having different disabilities, and both deserving to be accommodated.

While some have expressed suspicions about pet owners seeking fake documentation for emotional support animals, Lukacs said trying to fly with an animal under false pretenses would amount to “fraud.”

“As a matter of equity … we don’t consider that people should be paying extra just because they have a disability,” he said.

“They have the right to the flight and enjoy travel the same way as anybody else.”

Adina Bresge, The Canadian Press

Just Posted

Ponoka County resident wants $62,000 in lease revenue

County approves revenue to landowner going forward, legal review to look at retroactive funds

Bashaw peewee club’s season comes to an abrupt end

Players decide not to go into playoffs without one of their teammates

Ponoka man attacked by dogs issues plea to town council

Troubles with bylaw and handling of court case prompts presentation to council

Ponoka County receives letter of intent related to livestock operations

The Ponoka Right to Farm Society intends to submit claim through Court of Queens Bench

‘Riya was a dreamer’: Mother of slain 11-year-old Ontario girl heartbroken

Her father, Roopesh Rajkumar, 41, was arrested some 130 kilometres away

Manitoba ‘pauses’ link with ex-B.C. premier Gordon Campbell after allegations

Campbell had been hired to review two major hydro projects

Heritage minute features Japanese-Canadian baseball team, internment

The Vancouver Asahi baseball team won various championships across the Pacific Northwest

Hee-Won Son takes home gold in 500m Female Short Track Speed Skating

Team Alberta sits in second place overall at the Canada Winter Games

Shots fired in Maskwacis home invasion

Maskwacis RCMP are searching for three suspects in a home invasion (with photos)

CRTC report finds ‘misleading, aggressive’ sales tactics used by telecom industry

Report recommends measures to make a fairer situation for consumers

Crude-by-rail shipments set new record in December despite lower price discounts

Canada exported nearly 354,000 barrels per day of oil, up seven per cent from November

Do you live with your partner? More and more Canadians don’t

Statistics Canada shows fewer couples live together than did a decade ago

Maskwacis woman dead, Wetaskiwin man charged with murder

RCMP Major Crimes Unit charge male with first degree murder

Most Read