Letter: A Ponoka resident thankful for staff help

A Town of Ponoka public works staffer helped a resident solve a wiring issue

Dear Editor,

Recently I needed some help with a loose electrical wire hanging from my house.

Anyone remember those days when it was hard to find phone numbers, and then it was hard to get to the right person?

Then, if you needed help you would have to schedule a date and an approximate time. Then, if someone came, they would look at the wire, scratch their chin, and go back to the office only to come back two hours later with their manager — who would look at the wire and scratch their chin. Remember those days?

Not any more! I called the town office around 9 a.m., a staff member from public works managed to get someone to look at the dangling wire within the morning, it was determined to be a Telus wire, so she called Telus and me.

Before 1 p.m. my dangling wire was fixed, and my yard was safer.

Thank you to the Town of Ponoka staff, and Telus.

Problem solved.

Jeff Hanger

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