Passengers push their luggage through the departure terminal at Toronto Pearson Airport, in Mississauga, Ont., Friday, May 24, 2019. Air Canada says it is experiencing a system-wide technical issue affecting its airport operations, check-in and call centres. THE CANADIAN PRESS/Chris Young

Air Canada ‘anticipating a normal day’ after system-wide outage resolved

Passengers asked to check their flight status just in case

Air Canada says it’s expecting a “normal day” after a system-wide outage affected flights across the country on Tuesday, but a spokesman for the airline urges passengers to check their flight’s status before heading to the airport.

Peter Fitzpatrick says the technical issue that affected airport systems, check-in and call centres on Tuesday has been resolved and “most functions have returned to normal” as of Wednesday morning.

He says some Wednesday flights have been cancelled due to planes being out of position after cancellations Tuesday, but the company plans to operate its full schedule.

Five additional flights have also been scheduled and several others have been “upgauged,” meaning they will be assigned larger than normal aircraft, to accommodate passengers who were affected by the outage.

Fitzpatrick says despite the issue, Air Canada managed to operate more than 95 per cent of its schedule on Tuesday.

At the peak of the system-wide outage, the website for Toronto Pearson International Airport showed delays of more than two dozen Air Canada flights.

ALSO READ: Air Canada stock hits new high on news of exclusive talks to buy Transat AT

The Canadian Press


Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

$2 raise for some health care workers in Alberta over a month late

Delay isn’t from Alberta Health, spokesperson confirms

$30k traffic safety program for 46 St. to be implemented

The road leading to the Centennial Centre for Mental Health and Brain… Continue reading

Wind warning issued for central Alberta

City of Red Deer and Lacombe under wind warning

Only 13 new COVID-19 cases confirmed by Alberta gov’t Saturday

There’s currently only two active cases in province’s central zone

QUIZ: Test your knowledge of the world of summer sports

In a typical year, there are plenty of summer sporting events and tournaments held across Canada

SpaceX’s historic encore: Astronauts arrive at space station

SpaceX Dragon capsule pulled up to the station and docked automatically

Ottawa pledges millions to promote holiday travel in Canada during pandemic

Funding announced include $30 million originally earmarked for attracting foreign visitors

Sweats are in, slacks are out: Could ‘work-leisure’ become business as usual?

Many desk-dwellers are opting for sweatpants as work-from-home era has loosened up dress codes

Minimum wage goes up June 1 in B.C. as businesses face COVID-19 challenges

Increase is part of the government’s pledge to implement a $15 per hour minimum wage

In hard-hit Quebec, families struggle to mourn those lost to COVID-19

The province recorded more than 50,000 confirmed cases and over 4,300 deaths as of Friday

Most Read