A truck goes through the intersection near the memorial for the 2018 crash where 16 people died and 13 injured when a truck collided with the Humboldt Broncos hockey team bus, at the crash site on Wednesday, January 30, 2019 in Tisdale, Sask. THE CANADIAN PRESS/Ryan Remiorz

Doctors snooped in Humboldt Broncos patient records

Saskatchewan’s privacy commissioner discovered doctors inappropriately accessed electronic health records

Saskatchewan’s privacy commissioner has found eight people inappropriately gained access to electronic health records of 10 Humboldt Broncos team members involved in a bus crash last April.

Sixteen people were killed and 13 were injured in the crash between the junior hockey team’s bus and a semi trailer at a rural Saskatchewan intersection.

“Due to the high-profile nature of the crash, eHealth Saskatchewan understood the risk of snooping,” said a report from information and privacy commissioner Ronald Kruzeniski.

The report said the health agency began monitoring the profiles of the patients — which include lab results, medication information and chronic diseases — three days after the crash.

“Between April 9, 2018, and May 15, 2018, eHealth detected eight users of the viewer, mostly physicians, accessed without apparent authority the profiles of 10 patients.”

READ MORE: Forgiveness can help healing process in cases like Humboldt tragedy

The report shows eHealth reported the breaches to the privacy commissioner on July 5.

Kruzeniski said he’s disappointed that the seven doctors and an office manager inappropriately looked at the records.

“This has been a major tragedy in our province and I’m disappointed that people got tempted,” he said in an interview with The Canadian Press on Monday. ”Now that it’s happened, it’s my job to work with others through education and legislative change (to) make the system work.”

His report, which has been posted online, detailed the privacy breaches.

In one case, an employee of a medical clinic examined the health information of three people involved in the collision.

The office manager admitted she consulted the records because “her family members had heard one of the individuals had died and she wanted to verify the information; she thought another individual was a patient … (and) she wanted to verify a detail that was reported by the media about one of the individuals.”

The report said the employee’s access to eHealth was suspended and she was given further training, but she has since resigned from her job.

Another case involved a doctor at a Humboldt clinic who viewed the records of two people, including one who was a patient prior to the crash.

“Dr. D wanted to know what injuries the individual sustained, if the individual received care or if it was an instant fatality,” said the report. “For the other individual, it explained Dr. D was concerned.”

READ MORE: Fate of truck driver in Humboldt bus crash will test sentencing system, say experts

Other cases included three doctors who provided emergency care at the Nipawin Hospital and who reviewed patient records of those they treated.

“They believed they were in the individuals’ ‘circle of care,’” said the report.

The privacy commissioner said the province’s Health Information Protection Act does not address circles of care so the doctors were no longer authorized to access the records.

Another case saw a medical resident view the information of three patients because she wanted to get closure on the cases, which is not an acceptable reason.

During the monitoring period, two other medical residents were found to have looked at the records of one of the people involved in the crash when the residents were reviewing the records of dozens of patients with a particular illness.

In his report, Kruzeniski has made a number of recommendations to eHealth — including that it conduct regular monthly audits for the next three years of the physicians who inappropriately gained accessed to information.

Kruzeniski also recommended that the organization comply with a need-to-know principle rather than a circle-of-care concept and that it develop a solution to force users of the system to regularly review their training.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Calgary Stampede tough on area cowboys

A new buckle was simply not in the cards for some local… Continue reading

Wet conditions hampering haying efforts

Crops throughout central Alberta doing decently for now

New support line available for Alberta farmers

AgSafe Alberta hotline there to help navigate new farm rules and regulations

Work well underway transforming former Kinsmen Centre to new Hammy’s Spirits

Update on construction, background on sale, Hammy’s Spirits

VIDEO: Reports say Lashana Lynch is the new 007

Daniel Craig will reprise his role as Bond one last time

Anglican Church to review governance structure after same-sex marriage change fails

Some say the current system to change doctrine gives too much voting power to a smaller class of bishops

RCMP investigating alleged ‘sexual misconduct’ by cyclist on BCIT campus

BCIT said they were reviewing video evidence of the incident

Graphic suicide scene edited out of ‘13 Reasons Why’ finale

Suicide prevention groups support the decision

People’s Party of Canada makes a stop in Ponoka

Maxine Bernier speaks at Ponoka Legion

High-speed rail link would run from Vancouver to Seattle in under 1 hour: study

Annual ridership is projected to exceed three million

Asylum figures show overall slower rate of irregular crossings into Canada

Between January and June 2019, a total of 6,707 asylum seekers crossed irregularly into Canada

Diversity a Canadian strength, Trudeau says of Trump tweets at congresswomen

Trudeau avoided using Trump’s name when he was asked about the president’s Twitter comments

Garneau ‘disappointed’ in airlines’ move against new passenger bill of rights

New rules codified compensation for lost luggage, overbooked flights

Most Read