VIDEO: Massive data breach at Marriott’s Starwood hotels

As many as 500 million people who stayed at Starwood hotels could be affected

The information of as many as 500 million people staying at Starwood hotels has been compromised and Marriott says it’s uncovered unauthorized access that’s been taking place within its Starwood network since 2014.

The company said Friday that credit card numbers and expiration dates of some guests may have been taken.

For about 327 million people, the information exposed includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date and communication preferences.

For some guests, the information was limited to name and sometimes other data such as mailing address, email address or other information.

RELATED: Canada Post admits cannabis privacy breach involving 4,500 Ontario customers

Marriott said that there was a breach of its database in September, which had guest information related to reservations at Starwood properties on or before Sept. 10.

Starwood operates hotels under the names: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton and Design Hotels. Starwood branded timeshare properties are also included.

Marriott International Inc. discovered through the investigation that someone copied and encrypted guest information and tried to remove it.

Marriott and Starwood merged two years ago and attempts to combine the loyalty programs for the hotels have been marred by technical difficulties.

CEO Arne Sorenson said in a prepared statement Friday that Marriott is still trying to phase out Starwood systems.

RELATED: 50 million Facebook accounts affected by security breach

Marriott has set up a website and call centre for anyone who thinks that they are at risk, and on Friday will begin sending emails to those affected.

Shares of Marriott tumbled 6 per cent before the opening bell.

The Associated Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Deserving Ponoka student appointed to National Youth Council

Yael Witvoet will now be able to advocate for causes on a national scale

Province investigating death of Samson Cree Nation youth in care

16-year-old found deceased outside in Rocky Mountain House

What to do if you encounter a coyote

Coyotes are more aggressive towards dogs at this time of year

Ponoka resident earns PhD in neuroscience

Carolyn Fleck- Prediger will continue work with patients with brain injury

PHOTOS: Pacific Equine Sport Winter Jumper Series

Held Jan. 18 at the Calnash Ag Event Centre

Fashion Fridays: The basics you need for your body type

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

RCMP receive tip on Amber Tuccaro’s homicide file

Banff RCMP contacted by a male who alleged that his father may be responsible for a missing person

Here’s what Canada is doing to stop the coronavirus from getting in

Health officials are monitoring multiple possible cases in Canada

Blackfalds RCMP investigate fatal motor vehicle collision

Collision occurred at the intersection of Highway 11 and Burnt Lake Trail

Former Mountie, sports coach convicted of sex abuse in B.C. granted day parole

Alan Davidson was sentenced to almost six years for abusing seven boys in the late 1970s and early 1990s

Alberta privacy watchdog investigates ID scans at liquor stores

Alcanna Ltd., based in Edmonton, runs Liquor Depot, Wine and Beyond and Nova Cannabis stores

Survey finds support among Canadians for broader assisted-dying law

The survey was conducted Jan. 17 to 21 among 1,552 Canadians eligible to vote

New nasal spray launched in Canada to combat hypoglycemic shock in diabetics

Baqsimi is a nasal spray contains three milligrams of glucagon

Canadian public health agencies ramping up preparations in response to new virus

Health officials have said there are no confirmed cases of the emerging coronavirus in Canada

Most Read