New airline regulations bring compensation for tarmac delays, over-bookings

Some of the new regulations will roll out in July, while others are expected for December.

The federal government is rolling out new regulations that will require airlines to help and compensate passengers stuck on tarmacs for hours, as well as provide more regular updates on delayed and cancelled flights.

The new measures are apart of the updates to the Air Passenger Protection Regulations that will take effect over the coming months, Transport Minister Marc Garneau told reporters at Pearson International Airport outside Toronto on Friday.

“After a long and thorough consultation process, I am proud to say these new regulations achieve that balance and will give air travellers the rights and treatment they pay for and deserve,” Garneau said.

ALSO READ: Plane safety briefings must have rule to leave carry-ons behind during evacuation: union

Starting July 15, airlines will be required to pay up to $2,400 for anyone who is denied boarding for situations within the airline’s control, such as over-booking, and up to $2,100 for lost or damaged luggage, which is already outlined in international rules. This compensation would have to be paid to the passenger at the time they are denied boarding.

New rules will require airlines to provide updates, and to return to the gate and let people off if the delay reaches three hours, but gives the option of a 45-minute extension if there is a possibility the plane will be able to take off.

Airlines will also have to follow new rules for allowing musical instruments on planes either as checked or carry-on baggage.

Other new regulations, which will roll out in December, include hefty compensation for flight delays and cancellations that are deemed within an airline’s control.

For large airlines, amounts will range from $400 to $1,000, while smaller airlines will have to pay out $125 to $500.

  • 3-6 hours: $400
  • 6-9 hours: $700
  • 9+ hours: $1000

For small airlines, the amounts are:

  • 3-6 hours: $125
  • 6-9 hours: $250
  • 9+ hours: $500

The regulations lay out the minimum standards airlines will have to follow for situations in their control, or face $25,000 fines.

With files from The Canadian Press


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

$2 raise for some health care workers in Alberta over a month late

Delay isn’t from Alberta Health, spokesperson confirms

$30k traffic safety program for 46 St. to be implemented

The road leading to the Centennial Centre for Mental Health and Brain… Continue reading

Wind warning issued for central Alberta

City of Red Deer and Lacombe under wind warning

Only 13 new COVID-19 cases confirmed by Alberta gov’t Saturday

There’s currently only two active cases in province’s central zone

QUIZ: Test your knowledge of the world of summer sports

In a typical year, there are plenty of summer sporting events and tournaments held across Canada

SpaceX’s historic encore: Astronauts arrive at space station

SpaceX Dragon capsule pulled up to the station and docked automatically

Ottawa pledges millions to promote holiday travel in Canada during pandemic

Funding announced include $30 million originally earmarked for attracting foreign visitors

Sweats are in, slacks are out: Could ‘work-leisure’ become business as usual?

Many desk-dwellers are opting for sweatpants as work-from-home era has loosened up dress codes

Minimum wage goes up June 1 in B.C. as businesses face COVID-19 challenges

Increase is part of the government’s pledge to implement a $15 per hour minimum wage

In hard-hit Quebec, families struggle to mourn those lost to COVID-19

The province recorded more than 50,000 confirmed cases and over 4,300 deaths as of Friday

Most Read