Ponoka Ford Sales is among an elite group of Ford and Lincoln dealerships to be recognized with The 2009 President’s Award by Ford Motor Company of Canada, Ltd. The award honours dealerships that have excelled in automotive retailing in 2009, by providing exceptional customer service and satisfaction.
“It is our staff’s dedication to delivering the best customer experience that made receiving this award possible,” says Ponoka Ford president Jody Wiese. “I couldn’t be more proud to have those efforts recognized; especially because it’s by the people we value most — our customers.”
The President’s Award was introduced in Canada in 2000. Dealers become eligible through excellence in dealership operations and exceptional customer feedback through survey responses from customers related to their sales and service satisfaction and overall dealership experience.
“The President’s Award signifies our gratitude for those dealers who reach beyond daily tasks and make a difference to their customers,” says Al McCormick, Canadian vice-president of Ford’s customer service division.
“We award our dealers for their outstanding commitment to our customers because just as Ford strives to deliver the highest quality products and technologies to customers, our dealers share that same passion in providing a world-class experience in vehicle sales and service.”
For 2009, Ford of Canada is recognizing 133 Ford and Lincoln dealers across the country.