Keith Stebner

Ponoka towing company recognized for quality service

It’s been a good year for Keith Stebner, whose company, Ponoka First Call Towing, received some high praise from industry leaders

It’s been a good year for Keith Stebner, whose company, Ponoka First Call Towing, received some high praise from industry leaders even beyond national borders.

Celebrating 20 years of service this year, Stebner just received a Top Ten WreckMaster plaque, awarded by WreckMaster out of the United States for his strong service as a tow company.

“This training is more focused towards equipment. So staying within the working loads of your equipment,” said Stebner.

Not long after, First Call Towing was also awarded the AMA Service Provider of Excellence for 2014.

“Most of it has to do with customer service and response time,” explained Stebner.

His company shows little to no damage claims from motorists and he says he and his crew work well with AMA. Stebner feels this was a factor in receiving the award. With three trucks and four employees, Stebner says every day brings something new.

The biggest challenge they face in the industry is highway safety. Many motorists do not realize that when tow trucks are on the highway with their amber emergency lights on, drivers need to move over one lane or slow down to 60 km/h if they are in the adjacent lane. “A lot of people don’t understand,” remarked Stebner.

He feels more public education will help people understand the rules of the road.

The other challenge they face is in vehicle construction. “Cars aren’t near as good as they used to be as far as hooking up,” he explained.

Many new vehicles are also starting to see a plug in the bumper and tow hook in the trunk, but most are car specific and Stebner says they don’t always know how these hooks have been used.

As far as the award is concerned, Stebner said he was pleased to receive the recognition. He praised staff for helping him get to this point. Ponoka First Call Towing has three trucks in its line up with two flat decks and one wrecker.


Just Posted

Pursuit with rogue semi ends in arrest

RCMP chased a stolen semi tractor from Red Deer to Airdrie

Break and enter to Ponoka farm home while resident was inside

Caucasian suspects quickly entered the home and stole several items Tuesday afternoon

Grand trip for tournament was an epic experience for Lacoka midget squad

Girls from Ponoka, Lacombe area take in sights, sounds of Toronto while winning bronze

Alberta bison producers showcase growing industry in Ponoka

Annual conference, meeting plus show and sale highlight industry on the move

Provincials proved challenging for Ponoka’s atom McDonalds

The team left provincials with a win and a strong spirit of teamwork

Ottawa proposes restricted pot labels, packages

Packaging will include red stop sign with marijuana leaf and ‘THC’

Embattled band Hedley plays last show before hiatus

About 3,000 tickets had sold for final performance at B.C. venue

Canada’s Kaetlyn Osmond wins figure skating world title

The 22-year-old fwon the women’s singles crown with her Black Swan routine

Calgary police investigate man posing as Calgary firefighter

Calgary police are looking for information on a suspect who stole a firefighter’s ID

Alberta tells B.C. to stop opposing pipelines if it doesn’t like gas prices

John Horgan said he would like to see the federal government step in to deal with high gas prices.

Uber self-driving crash video calls safety, rules into question

Experts say footage shows that vehicle’s sensors should have spotted pedestrian, initiated braking

Bashaw RCMP arrest man wanted in several crimes

Variety of criminal charges, including vehicle theft, facing-29-year-old man caught in Alix

Valuable rings stolen out of car in Thorsby Mar. 22

Thorsby/Breton RCMP seek to recover special stolen items

Alberta’s budget sets path to balance

The Alberta Government announced the 2018 budget on March 22

Most Read