From RCMP news release dated March 18:
Effective immediately, Alberta RCMP detachments will be modifying service delivery at front counters and restricting access to public spaces within RCMP facilities. Signage will be displayed at all exterior public entrances reflecting the following:
· In order to prioritize essential policing services and to reduce unnecessary contact with personnel, detachments will suspend all non-critical front counter services. Fingerprinting for Criminal Record Checks will only be done in exceptional circumstances. Non-urgent fingerprinting and Criminal Record Checks will resume at a later date.
· Before proceeding to a detachment, please consult our provincial directory and phone the listed telephone number (http://www.rcmp-grc.gc.ca/detach/en/find/AB#wb-cont). If assistance can be provided to you over the phone, an employee or officer will do so. If your request requires personal contact with an officer, that decision will be made over the phone.
· The decision to limit public contact in non-urgent situations was made to ensure the health of the public and our employees so that we are able to sustain essential services across Alberta.
· Please dial 911 only in an emergency.
· Our Operational Communication Centres are open and fully functional for all emergency calls.
“A number of changes have been put in place to protect the health of our employees and the public. These decisions were made to ensure that there were no impacts to essential services, keeping our communities safe,” said Deputy Commissioner Curtis Zablocki, Commanding Officer of the Alberta RCMP. “As Alberta’s provincial police service, we have sound business continuity plans in place to ensure Albertans can continue to count on us every day, including during times of public health emergencies.”
– Submitted by Alberta RCMP Media Relations
In light of recent developments and evolving information surrounding the spread of Coronavirus (COVID-19), Alberta RCMP detachments and offices may defer or arrange to provide alternatives for certain services normally delivered in a Detachment.
These measures are being taken as the safety of Albertans and our employees is our number one priority. This practice will be evaluated on a regular basis and the public will be notified when normal business resumes.
There has been no change to the Alberta RCMP’s response to critical and emergency matters. We remind the public to please continue to call 911 in these situations.
Detachment front counter services (reports of non-injury vehicle collisions, providing statements, fingerprinting for Criminal Records checks) may be deferred to help maintain social distancing as prescribed by Alberta Health (www.Alberta.ca/COVID19).
Before proceeding to a detachment, it is important that you please phone the administrative line to verify which services are available (http://www.rcmp-grc.gc.ca/detach/en/find/AB#wb-cont). As always, if you are feeling unwell or are experiencing any of the symptoms consistent with COVID-19, please stay at home.
Public safety is our top priority. The Alberta RCMP thanks the public for their patience during these exceptional circumstances.
– submitted by Alberta RCMP