LETTER: When Ponoka’s email bill messaging gets mixed up

LETTER: When Ponoka’s email bill messaging gets mixed up

A Ponoka News reader speaks to an email notice that has past dates of events

Dear Editor,

The Town of Ponoka sent my utilities bill by email on June 15 alongside what was called “June Utility Insert”.

The “insert” contained an invitation to an open house organized by the Town on May 10 and an online survey, which expired on May 20. And I repeat this email was sent on June 15.

I couldn’t decide whether this was a practical joke or a willful demonstration of an unbelievable communications blunder.

If the town believes that residents should collect their information on such matters elsewhere, they shouldn’t send such emails and make themselves subject of ridicule. If they consider electronic messaging of utilities bill a valid means of communications, they might want to consider more carefully what they are distributing and when.

On another note, the same insert said the company contracted by the town would not recycle some forms of plastic and soft cardboard anymore on grounds that they lost their market for such stuff.

Isn’t this reneging on contractual obligations on the part of the company? Town residents have been paying the recycling fees believing that they are doing their part to save the environment. When the company arbitrarily says they won’t recycle certain materials anymore, the town, as the contractor, simply accepts that?

This is not very responsible governance.

Mustafa Eric

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